IMI CIB - ISPBL - Client Documentation Officer

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Date: May 30, 2023

Location: Luxembourg, LU

Company: Intesa Sanpaolo Group

Intesa Sanpaolo is the banking group leader in Italy. Assisting more than 14,6 milion of retail customers through a network of 5360 branches, it significantly supports the development of Companies and gives an important sustain to the country's growth. The Group has a selected retail banking presence in Central and Eastern Europe, the Middle East and North Africa, with approximately 1,000 branches and 7.2 million customers in 12 countries. Intesa Sanpaolo is also present in 25 countries in support of its corporate customers’ cross-border business. It is looking for new qualify profiles who want to face demanding and challenging career path with the following requirements:

Scope and Purpose

Ensure the proper management and verification of KYC, risk assessement, QI& FATCA materials and prepare necessary documents.
Ensure opening/closing of clients' accounts are done in compliance with legal control procedures and updated in a timely manner ; Ensure the regularity of all documents.
Is the point of contact for internal and external stakholders for the clients documentation.
Follow and ensure un monitoring of clients' compliance documents (AML, KYC) and ensure they are collected, analysed and archived in compliance with the company's policies and procedures.
Is responsible for monitoring and controlling investor's identification and daily compliance controls (AML, etc.).
Take responsibility for any anomaly, operational risk or a failure that could impact internal or final client's perceived quality is detected.
Ensure that procedures, policies and clients' compliance documents are updated taking account the legislation's evolution.
Participate to the transversal projects and/or activities involving the DAC department.
Is Collaborates for providing all required reporting to external and internal stakeholders (CRS reporting, supervisory authorities).
Develop easily-comprehensible and successful documents using relevant process and software
Manage the filing and archiving of documents.
Verify that letters of offer are signed according to the list of authorized signing and specimen signatures.
Answer specific inquiries from account manager or analysts, regarding account opening documentation.
Support relationship managers in their administrative tasks related to the management of their clients.


Required Experience

Has a bachelor degree to the area of expertise and at least 5 years' experience in a similar senior position

Required Qualifications, Skills and Knowledge

Experience of working with legal documentation is essential. Familiar with CRS, QI & FATCA programs, US Tax Withholding and qualified intermediary regulations.
A background of working within Financial Services. 
Proven knowledge in Corporate administration.
A proven track record of gaining an understanding of customers' needs and delivering excellent customer service. 
Strong knowledge of compliance (AML/KYC) and banking tax specificities. 
Good knowledge of computer-based tools (Word, Excel, Powerpoint) and Outlook.
Languages skills : French - Italian - English


Everyone is an asset for our Group and that person could be you! Check out our job opportunities, apply and join our team!