IMI CIB - ISPBL - Business Support Officer

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Date: Apr 5, 2024

Location: Luxembourg, LU

Company: Intesa Sanpaolo Group

Intesa Sanpaolo is the banking group leader in Italy. Assisting more than 14,6 milion of retail customers through a network of 5360 branches, it significantly supports the development of Companies and gives an important sustain to the country's growth. The Group has a selected retail banking presence in Central and Eastern Europe, the Middle East and North Africa, with approximately 1,000 branches and 7.2 million customers in 12 countries. Intesa Sanpaolo is also present in 25 countries in support of its corporate customers’ cross-border business. It is looking for new qualified profiles who want to face demanding and challenging career path with the following requirements: 

Scope and Purpose

  • Collecting all information and documents concerning new business relationships related to Corporate Banking counterparties
  • Ensure periodical review of files leading  bank AML/KYC requirements to  clients;
  • Accountable for maintaining data high quality standards by ensuring information captured in the Bank’s systems and timely storage of collected documentation.      

Scope and Purpose

  • Supporting RM in clients’ onboarding and preliminary due diligence, including, among others, contacting clients and potential clients for collecting KYC documents, client’s filing, opening anagrafica (in-house and for Head Office common platform purposes) and assisting the RM in order to prepare dedicated internal committee proposals/notes;
  • Ensure a proactive identification and, where appropriate, escalation of risks and issues in compliance with the implemented Bank’s problem solving process, maintain high service standards and mitigate potential risks/losses acting together with each department involved in the Division and in the bank

Scope and Purpose

  • Follow up of client requests concerning the ongoing bank account and filing of eventual clients’ details changes
  • Performing AML first level controls on clients transactions
  • Authorize locking and/or unlocking of bank accounts in order to consent to back office to execute payment instructions and related follow up with the relevant involved departments in compliance with all bank and regulatory guidelines acting together with each department involved in the Division and in the bank
  • Sending periodical report/portfolio to clients, where requested
  • Ensure the clients’ instructions execution follow up in order to guarantee an optimal quality service
  • Supervise internal and external controls to maintain quality and resolve issues acting together with each department involved in the Division and in the bank

Required Experience

  • Bachelor degree in business, commercial or finance, ideally with a previous experience in the Corporate Banking industry
  • Experience in accounts management
  • 3-5 years of experience

Competencies Required

  • Familiar with Corporate Banking
  • Sound understanding of financial fundamentals
  • Good understanding of banking and financial industry dynamics and accounting principles
  • Strong knowledge of MS office (Excel, Word, Powerpoint).        

Everyone is an asset for our Group and that person could be you! Check out our job opportunities, apply and join our team!

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