CCO_Head of Surveillance & Controls Unit

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Date: May 8, 2024

Location: London, GB

Company: Intesa Sanpaolo Group

Intesa Sanpaolo is the banking group leader in Italy. Assisting more than 14,6 milion of retail customers through a network of 5360 branches, it significantly supports the development of Companies and gives an important sustain to the country's growth. The Group has a selected retail banking presence in Central and Eastern Europe, the Middle East and North Africa, with approximately 1,000 branches and 7.2 million customers in 12 countries. Intesa Sanpaolo is also present in 25 countries in support of its corporate customers’ cross-border business. It is looking for new qualify profiles who want to face demanding and challenging career path with the following requirements: 

Scope and Purpose

We are seeking a dynamic and experienced individual to lead our Surveillance and Controls Unit. In this role, you will be responsible for developing, implementing, and overseeing a robust monitoring and surveillance program to detect and prevent potential misconduct, market abuse, and other compliance violations within the organisation. You will lead a small team of skilled professionals and work collaboratively with various stakeholders to ensure the integrity and security of our operations. Tasks required will include:

Monitoring & surveillance

  • Oversee the day-to-day compliance monitoring programme (‘CMP’)
  • Investigate and track Compliance incidents and breaches, and develop and implement remediation plans to address root causes and prevent recurrence.
  • Design and deliver periodic monitoring and surveillance reports and MI to the Head of Regulatory Compliance and the Compliance Committee.
  • Contribute to the resolution of compliance issues arising from the execution of non-financial regulatory reporting obligations (e.g. MiFID, EMIR, STFR , etc.)
  • Delve into complex system infrastructure to understand impact of data flows and booking models on reporting quality.
  • Design, produce and keep updated KPIs of monitoring and surveillance activities as well as monitoring the evolution of KRIs, escalating when differing from the threshold and advising on how to mitigate any potential risk.
  • Actively monitor compliance risks related to the business operations of the Branch and the launch of new products and services.
  • Maintain a good understanding of the FCA and PRA rules and regulation applicable to the Branch and a broad awareness of European rules and regulation that may impact the UK.
  • Collaborate on the Annual Compliance Risk Assessment.
  • Work with the Regulatory Alignment and Advisory Unit to ensure any new internal or external rules or changes are implemented effectively within the CMP.
  • Supporting the Branch’s compliance culture through proactive engagement and advice to the stakeholders of the operational departments.


Control Room

  • Oversee and manage Control Room tasks including PA dealing, wall crossing and watchlists.
  • Implement and maintain policies and procedures related to information barriers and MNPI.

Required Experience


10+ years relevant compliance monitoring and control room experience within the UK financial sector.    

Required Qualifications, Skills and Knowledge


  • Degree educated (Law/accountancy/economics/business) or relevant professional qualifications (CISI/ICA).
  • Excellent knowledge of the UK regulatory framework – in particular the following FCA rulebooks: COBS, MAR, SYSC and an understanding of European regulations (e.g., MiFID, EMIR, STFR, etc.).
  • An understanding of one or more of the following asset classes: fixed income, equities, FX or equity derivatives.
  • Fluent in a European language would be beneficial
  • Knowledge of corporate & investment banking.


Everyone is an asset for our Group and that person could be you! Check out our job opportunities, apply and join our team!

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