Intesa Sanpaolo Assicurazioni - Dublin Branch - Branch Administrator Portfolio

Scope and Purpose

The person will be responsible for Administration and servicing of insurance business ensuring that superior client service is achieved in line with terms and conditions of the different products as well as legal and regulatory requirements.

Possible Tasks may include: 
- Processing and reconciliation of incoming new business; 
- Processing and quality controlling of processed claims; 
- Processing of post sales requests; 
- Performing first level AML controls and follow ups on New Business; 
- Investigate and resolving Process Issues/anomalies in coordination with IT Department; 
- Second level support to Customer Service Department; 
- Support new products and features development and testing; 
- Assist in the Development and Maintenance of departmental Processes and procedures; 
- Assist in the design, development and monitoring of Company Dashboards and control tools; 
- Investment simulations for Asset Managers; 
- Liaising with external service providers and monitoring their service and efficiency as delegated by the up-line.

Required Experience

1-5 years experience in a Financial service, customer service or life Insurance business.

Required Qualifications, Skills and Knowledge

- University Degree;
- Good Knowledge of Microsoft Excel, Power Point and Word;
- Italian and English Language (fluent spoken and written);

- Sql and Database Literacy;
- Spanish language will be an asset.