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IMI CIB - Customer Experience - Stage Extracurriculare

Data: 8-giu-2022

Luogo: Milano, IT

Società: Intesa Sanpaolo Group

Intesa Sanpaolo è il gruppo bancario leader in Italia. Servendo 14,6 milioni di clienti attraverso una rete nazionale di circa 5360 filiali, contribuisce allo sviluppo delle imprese e alla crescita del paese. 
E' alla ricerca  di profili qualificati che vogliono confrontarsi con percorsi di crescita professionali impegnativi e stimolanti con i seguenti requisiti:



We are looking for people who have just graduated and are interested in Statistics, Economics area might work as well

Teamworking, problem solving and analytical skills are what we are looking for in our new colleagues.

You will be in a team, working on Customer Experience in Corporate& Investment Banking Division.





  • Managing statistics models and developing customer satisfaction quantitative and qualitative metrics
  • Analising database
  • Understanding and syntesizing "so what" of each analysis
  • Implementing presentations
  • Defining actions to support commercial developments related to the customer surveys



  • You will be able to understand the logics of the service and the department
  • You will learn how to handle the activities for this role
  • You will develop familiarity with the platforms used for this activity



Collaboration is in Intesa Sanpaolo’s DNA. This is why our mission is to share the ideals and intentions that guide us in our work.

We evaluate our success based on how much we can invest to create an economic system in which everyone is able to express their potential.



We are looking for someone with:

- English: written and spoken fluency
- MS Office (particular focus on MS Excel), eventually SAS, "R"

- Analitcal Skills (data management)
- Good communication skills
- Working well in a team
- Self-motivation
- Proactivity and flexibility




The selection process is divided into two stages. You will take an interview with the Recruiting & Assessment Center team, that evaluates your soft skills. Those who pass this first step will receive an invitation for a technical interview with the relevant Division. Each candidate will receive feedback, regardless of the result.

Become part of an international and innovative reality. Make a choice, create your future!